Human Resources Success Story
Getting from Here to There
To stimulate new opportunities for growth and efficiency, Office Depot offers an award
program to its almost 40,000 associates around the world that recognizes innovative ideas
and best practices. When nominations were submitted on paper, Office Depot itself did not
have a streamlined process to manage this program. With a new award deadline approaching
quickly, Office Depot’s Human Resources team turned to JKG to move the process online.
Simplicity and Flexibility
This online solution for associates worldwide had to accommodate an entry and nomination
process that had many potential variables, all of which needed to flow smoothly. Each nomination
required multiple levels of approval. The form needed to be accessible via a public web address,
but then each nomination submitted had to be secure and visible only to management and HR. Plus,
Office Depot had to be able to track each nomination, monitor the approvals and circulate the
nominations to the judging committee.
On Time and On Target
Calling upon our expertise in technology, JKG designed an interactive online nomination form that
met all of Office Depot’s requirements. After an associate finalized an entry and attached
related documents, an e-mail was automatically sent for each level of approval. Behind the scenes,
HR was able to track the progress of each nomination, view the forms and supporting materials online,
and easily select the recipients of the awards. The program launched on time and worked like a charm.
Let’s Do This Again!
This initial global Office Depot program attracted 375 nominations from around the world and,
ultimately, over 70 associates were recognized for innovative ideas and approaches to products,
services and process improvements. The HR team was thrilled that a previously complex procedure
was now simple and efficient. In fact, they came back to JKG shortly thereafter and asked us to
replicate the process for a new award program. We’re always happy to take care of business for Office Depot!